Troubleshooting Failed Jobs

1 For failed database-type jobs, you can check the events in the job history. The failure event notification is shown in the figure below:

2 For failed virtualization jobs, you can also check the virtual machine list.

3 If no event notification is found in the above steps, query the event_log on the management server using the job ID. The default directory is /opt/unispace/log/event_logs. Locate the log file for the corresponding date and match the job ID as follows:

# 2025_03_26_*.log is the date-specific log, and 443 is the failed job ID
cat 2025_03_26_*.log | grep ",433,"

4 If no event notifications are found in Steps 1 and 2, please provide the logs from Step 3 along with the version you are using. This will help us quickly investigate the issue for you.